An upholstery manufacturing company with 40+ employees needed a telephone system that enabled its workforce to be highly mobile throughout its multi-building, multi-floor facility.
A small network of Polycom Kirk Wireless DECT base stations and repeaters were installed to provide seamless wireless coverage throughout the companies’ offices and manufacturing floors. The DECT technology allowed for greater coverage and a lower system cost then competing WiFi based wireless systems, due to it’s use of the 1.9Ghz frequency spectrum. As the system operates in a different frequency then WiFi, it can be deployed in the same areas as WiFi networks without causing interference.
Unlike WiFi, the DECT standard was designed from the outset as a wireless digital voice standard, so it is optimized for voice communications and provides for seamless handoff between cells, as a user roams thought a facility. Repeaters can be used to extend wireless coverage to remote areas of a facility, without additional wiring costs.
Production workers were provided with the industrial Kirk 4040 model wireless handset. This handset features an IP 54 classification for resistance to dust and water in industrial environments. Office workers were provided with the Kirk 5020 model wireless handset, which feature a sleek design and color screen. Both handsets feature the built-in text messaging in addition to voicemail waiting indication and standard PBX call management features. The reception desk, conference rooms and other select offices were provisioned with Polycom SoundPoint IP telephones, which include a full-duplex speakerphone and advanced call management features.