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      Home / Knowledge Base / Guides / Calls / Call Transfer'

      Blind Call Transfer with a Polycom phone

      With an blind transfer, you may send a transferred call straight through to another destination without talking to them first.
      Blind Call Transfer
      1. During a call, press the “Transfer” button, or the Trnsfer soft key (the active call is placed on hold).
      2. Press the Blind soft key to transfer the call without speaking to the second [...]

      Attended Call Transfer with a Polycom phone

      With an attended transfer, you may consult the destination party before a call transfer is completed.
      Attended Call Transfer
      1. During a call, press the “Transfer” button, or the Trnsfer soft key (the active call is placed on hold).
      3. After speaking with the second party, press the “Transfer” button or Trnsfer soft key again to complete the [...]

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