Third partyComputer Telephony Integration (CTI) software for Windows is available to integrate Asterisk with desktop productivity applications such as Microsoft Outlook and ACT! through the use of a TAPI driver.
This enables users of TAPI compatible software to dial phone numbers from their desktop computer. Users can select a contact in their software address book, click [...]
When a guest calls the front desk, their callerid can automatically become updated with a name after checking in. This way the staff knows which room and person they are talking to. Opera point of sale software with Micros display panels can connect billing and and records with caller id replacement and other features such [...]
With ibillx and Micros point of sale screens, each hotel room can be assigned an extension in the building’s pbx telephone network. This allows for guests to be billed automatically for time spend on the phone, using the chosen billing rates for calls.
Manage Rooms and Lines
In the rooms and lines tab, an extension number can [...]
The billing area allows for easy billing of call time and integration with opera or fios consumer backend database products, and Micros display panels. When guests check out, the bill is consolidated to reduce paperwork and record keeping time.
Database Billing Integration Opera / Fios
When a guest checks out, their phone bill is sent to the [...]
Caller ID is a phone number and name sent along with a call for identification. A VoiceIP PBX can display or a change both incoming and outgoing caller id to provide different services.
Alert by Caller Id
Incoming calls for an emergency line can be labelled appropriately to separate them from normal calls. This increases the likelihood [...]
Calls may be forwarded to other offices, cell phones, extensions, automated attendants, voice mail box, or other options depending upon the needs of a business.
Cell Phone Gateway
Phone numbers or queues coming to PBX phone system and then forwarded to another number can cost less than permanently assigning a cell phone to a particular company line. [...]
Graphs can display phone usage data in a way that allows visual assessment of statistics. Call frequency and load can be compaired by minute, hour, daily, or monthly factors.
Minutes Per Hour
The amount of minutes used either for incoming, or outgoing calls can be tracked by the number of minutes used. This value can be helpfull [...]
The pbx phone system can ring different numbers looking for a person with the call “follow me” feature. If your desk phone isn’t answered, a cell phone or any other telephone number can be called in the chosen order. While the caller is waiting for you to pick up, they can listens to a message, [...]
