Having a hosted call center can reduce costs, as customer service reps can work from anywhere. Phones connect through the internet, giving call service representatives high definition voice capabilities. All of the call center optimization available on a regular telephone system can be brought to the secure cloud.
Call Center Software
Call metric and live monitoring software [...]
SoundPoint IP 550
SoundPoint IP 670
SoundPoint IP 331
SoundPoint IP 450
Many desk phones are available to connect with your telephone system. With programmable soft keys and built in web browsers, the desk mounted variety of phone can save time in a busy office.
Desk Phones
SoundPoint IP 670
SoundPoint IP 560
SoundPoint IP 550
SoundPoint IP 501
SoundPoint IP 450
SoundPoint IP 430
SoundPoint IP [...]
SoundPoint IP 7000
SoundPoint IP 670
Kirk 5020 Handset
QDX 6000 Video
SoundPoint IP 6000
SoundPoint IP 450
Kirk 4040 Handset
VVX 1500 Video
SoundPoint IP 650
SoundPoint IP 550
SoundPoint IP 331
SpectraLink WiFi
VoiceIP telephone systems are compatible with a variety of phones. Wireless units may be use throughout a facility, and all desktop choices come standard with a built in web browser.
For getting the most out of a telephone system, several different options are available to provide a connection to the phones. This will depend on the pre-existing infrastructure of the building, as well as local line carrier rates.
Analogue Lines Connection Options
For existing infrastructure that uses copper analogue phone lines, an alternative can be connecting them [...]
After a guess of the establishment checks out, the system notifies housekeeping that a room is open and ready for preparation. The Opera / Pbillx suites in combination with a VoiceIP telephone system can automate tasks in an organization that would otherwise take up the time of a staff member. Along with wake up calls [...]
VoiceIP Solutions is pleased to offer a complete telephone system (PBX) solution for the Hotel/Hospitality industry. VoiceIP Solutions utilizes the award winning Asterisk open-source PBX platform and PBillX integration software to interconnect with Micros Fidelio and Opera PMS hotel management systems.
Asterisk is a feature rich software PBX that enables advanced telephone system functionality at a [...]
An upholstery manufacturing company with 40+ employees needed a telephone system that enabled its workforce to be highly mobile throughout its multi-building, multi-floor facility.
A small network of Polycom Kirk Wireless DECT base stations and repeaters were installed to provide seamless wireless coverage throughout the companies’ offices and manufacturing floors. The DECT technology allowed for greater [...]
A mortgage company with 10 employees needed a low-cost telephone system for their growing business. VoiceIP Solutions was able to provide a low-cost PBX based on the Asterisk Open Source PBX platform. This secure software runs on the Linux operating system and utilized standards based server hardware to keep costs down.
The client was provisioned with [...]
Enhanced 911 service or E911, is a North American telephone network feature that automatically associates the physical address of a caller with the calling party’s telephone number. This is generally done using a form of reverse telephone directory that is supplied by the telephone company. This provides emergency responders with the location of the emergency [...]
E911, Emergency Services, Telephone Network, Telephone System
An electric utility company in Alaska with multiple sites, wanted the capability to automatically archive all user voicemails on their telephone system for management auditing purposes. The client received a quote from Avaya for a voicemail auditing solution, priced at ~$40k per server.
VoiceIP Solutions was able to deploy an Open Source Asterisk PBX that [...]
