The interactive voice response attendant of a VoiceIP telephone system can be managed by the PBX Web gui. This interface allows for the easy IVR creation and maintenance of custom call flows.
Record a Custom Menu
Tell the system what extension to reach the voice actor at, and it will call them for a sound session to [...]
A pbx telephone system can be an automated attendant, providing a backup for the reception staff, or filling the role all together. It can answer phones after hours, or route callers to the appropriate department or employee of a company.
Backup Receptionist
If the receptionist is currently on the phone or does not answer, the automated attendant [...]
Calls may be forwarded to other offices, cell phones, extensions, automated attendants, voice mail box, or other options depending upon the needs of a business.
Cell Phone Gateway
Phone numbers or queues coming to PBX phone system and then forwarded to another number can cost less than permanently assigning a cell phone to a particular company line. [...]
The pbx phone system can ring different numbers looking for a person with the call “follow me” feature. If your desk phone isn’t answered, a cell phone or any other telephone number can be called in the chosen order. While the caller is waiting for you to pick up, they can listens to a message, [...]
